MyDrive-Thru.com

Frequently Asked Questions

Answers to common questions about MyDrive-Thru.

Is MyDrive-Thru only for large chains?

No. MyDrive-Thru is specifically designed for independent restaurants, coffee shops, and regional chains that want modern drive-thru technology without franchise-level costs.

Do I need special hardware?

No. Equipment is provided during the pilot program. We handle setup and configuration so you can focus on running your business.

Is there a long-term contract?

No long-term contracts are required. You can evaluate the system during the 90-day pilot and decide what works best for your business.

What happens if I cancel?

If you choose not to continue service, simply return the equipment within 30 days after service termination. No penalties or hidden fees apply.

What if equipment is not returned?

If equipment is not returned or pickup access is not provided within 30 days, the retail value of $1,199.99 may be invoiced.

How long does installation take?

Most pilot installations can be completed quickly with minimal disruption to your daily operations.

Will my staff need extensive training?

No. The system is designed to be simple and intuitive. Training is included and most staff are comfortable using it within a short time.

Can the system grow with my business?

Yes. MyDrive-Thru is cloud-based and scalable, allowing you to expand to additional locations or features as your business grows.

What kind of support do you provide?

We provide support during the pilot and ongoing service to ensure your system runs smoothly.

Still Have Questions?

We’re here to help. Schedule a demo or start your pilot today.

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